UTILITIES

Customer Service contact information:
City of Weatherford
522 W Rainey
Weatherford, Oklahoma
73096-4704
Day (580)-772-7451
Fax (580)-772-7466

Carolyn Sanders- carolyn@cityofweatherford.com

Krissi Haag-  krissi@cityofweatherford.com

Donna Drinnon- donna@cityofweatherford.com

 

Water Office Hours:

8:00 AM – 5:00 PM Monday thru Friday

 

Printable forms:

 

Establishing New Water/Transferring Services
All New Service/Transfers must be performed in person at the water office. If you are the primary owner of the account you must be present to sign the contract. You will need to bring in a Picture ID, a $20.00 service fee, and a $150.00 Deposit. We will waive the deposit if you sign up for bank draft. If you choose to sign up for bank draft, you will need to bring in a check from the account you would like to use. Currently we are unable to use a Credit Card or debit card to setup your bank draft information. We do offer same day service. However, any new service requested after 4:00p.m. will be completed the next business day. We accept new service request Monday-Friday from 8:00a.m.- 11:45a.m. and 1:00p.m.-4:30p.m..

Credit/Debit Cards

The City of Weatherford is currently unable to accept credit/debit card payments over the phone. However, the City of Weatherford is able to accept any Visa or Mastercard credit/debit card for payment on a customers water account if the card and customer’s are present in the water office only.

 

Returned Checks

Each Customer is allowed only 2 returns. After the customer has 2 returned checks within a 6 month timeframe their account will be flagged and no checks may be used to make payments on their account and will be subject to pay their account by cash, money order, or debit/credit card only.

 

Returned Bank Drafts

Each Customer is allowed only 2 returns. After the customer has 2 returned bank drafts within a 6 month timeframe their account will be flagged and no longer able to be drafted from any bank account. The customer will then be responsible for paying a $150.00 deposit and will be subject to pay their account by cash, money order, or debit/credit card only.

 

Trash Pick-up
The City of Weatherford offers twice a week dumpster pick up service for residential areas and multiple pick ups for commercial use. If you have any questions regarding your dumpster, what days your garbage is picked up, or if you have any items that will not fit into the dumpsters such as tree limbs or furniture, you may call our street department at 580-772-3892 for further assistance.

Garage Sale Permits

Garage sale permits are available through the water office. You are allowed to have one garage sale every 6 months. Garage sale permits are $2.00 per a family and are good for 2 consecutive days.  You may come in to the water office or go through the drive through to purchase your garage sale permit Monday –Friday 8:00a.m.-4:45p.m. Please note we are closed for lunch from noon-1:00p.m. Thank You!

 

The City of Weatherford has adopted new minimum billing rates as of January 1, 2014.

 

The new minimum Residential bill will be as follows:

(Includes the first 2,000 Gallons of Water)

 

Water                          $10.75

Sewer                          $15.00

Garbage                      $20.00

EMS                            $  4.50

 

Total Minimum Bill $50.25

 

The new minimum Commercial bill will be as follows:

(Includes the first 2,000 Gallons of Water)

 

Water                         $10.75

Sewer                         $15.00

Garbage                     $40.00

 

Total Minimum Bill $65.75

 

The City of Weatherford has adopted new Deposit rates as of January 1, 2014.

 

Residential                  $150.00

Commercial                $150.00 Minimum Charge

 

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